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Arriva Click IT: Arriva Italia and ioki launch first on-demand service
(Frankfurt/Cremona, 3rd July 2023) ioki provides software for Italian public transport market • New service strengthens local transport in the areas of Piadena and Soresina-Castelleone
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Vay and ioki are teaming up for world’s first remotely driven on-demand service in public transport

(Frankfurt/Berlin, 15 February, 2024)
• Leading remote driving (teledriving) company Vay and ioki, market leader for on-demand technology in public transportation (ridepooling), have sealed their cooperation
• Together, they aim to combine teledriving and ridepooling to launch the first teledriven on-demand service in public transport
• A powerful digital solution to driver shortages in the public transport sector: Reducing costs and increasing efficiency and availability of flexible public transport

Starting from June, Stradibus journeys can be booked through the new Arriva Click IT app. The app-based mobility service was developed by Arriva Italia, the local public transport operator, together with ioki, one of the leading platform providers for digital on-demand solutions in Europe.

Stradibus is Arriva Italia’s flexible on-demand transport service active in two areas of the province of Cremona. In the Piadena area the service is available on weekdays from Monday to Saturday from 6.30 a.m. to 7.30 p.m.; in the Soresina-Castelleone area it is available in winter on weekdays from Monday to Saturday from 6.30 a.m. to 12.00 p.m. and from 3.00 a.m. to 7.00 p.m. and in the summer period from Monday to Friday from 6.50 a.m. to 12.00 p.m. and from 3.00 a.m. to 7.00 p.m. and on Saturday from 6.50 a.m. to 12.00 p.m.

With the new application it is possible to book a ride at any time directly from your smartphone. Passengers just enter the starting point and destination on the map and the app will automatically calculate the optimal route and show when a Stradibus is available. Moreover, it is possible to cancel the reservation in just a few clicks via the app. The intelligent algorithm by ioki forms carpools between passengers with similar starting points and destinations. In this way, the vehicles are optimally utilised at all times and relieve local traffic.

Arriva Click IT is available in the App Store and on Google play. Different types of tickets, pre-paid tickets and season tickets are available, which can be purchased at authorised resellers or on board.

“We continue to invest to make the local public transport service ever closer to citizens. In particular, we are happy to make an on-call service like the Stradibus more accessible and ‘smart’, essential for offering our services even in less densely populated areas, while at the same time reducing empty trips to a minimum, with all the advantages terms of lower environmental impact” declares Angelo Costa, CEO of Arriva Italia.

“On-demand transport such as Arriva Click IT offers a simple and cost-effective alternative to a private car – and thus strengthens climate-friendly local transport. The cooperation between Arriva Italia and ioki for Arriva Click IT is a successful example of the integration of innovative and attractive mobility opportunities into the everyday lives of citizens,” says Dr Michael Barillère-Scholz, CEO and co-founder of ioki, Deutsche Bahn’s software company for digital public transport. With over 120 demand-responsive transport services, ioki is one of the leading platform providers for digital on-demand solutions in Europe.

Since 2020, Arriva UK, another Arriva company, cooperates with ioki as software provider for a successful on-demand-service in Watford/United Kingdom. Arriva’s partnership with ioki builds on the transport group’s experience in digitalised demand responsive transport (DRT), which it first launched with its UK Bus business in 2017. Arriva was the first national bus operator to launch a fully customer-led DRT service in the UK.

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