/ Reading: 3 min.

24. Jan 2023
/ Germany
What is… a mobility guarantee?  
A mobility guarantee is

1) a voluntary service provided by transport companies for delayed means of transport  

2) an increased expansion of public transport services to achieve the climate targets  

1) Many transport companies offer their passengers voluntary mobility guarantees. This means that if a bus or train is delayed, by 10, 15 or 20 minutes or more at the departure stop, passengers can use alternative means of transport or receive a pro-rata refund of the fare. The amount of the refund and from which minute of delay this voluntary « mobility guarantee » takes effect is determined by the transport companies in their tariff and transport regulations. In addition, the European provisions on statutory passenger rights in rail transport apply.

Examples of a voluntary mobility guarantee: The RMV 10-minute guarantee, the mobility promise and mobility guarantee of the Braunschweiger Verkehrs GmbH or also the NRW mobility guarantee.

2) But: Mobility guarantee can also mean that federal states commit to provide their population with a public transport service within a certain period. In this case, a mobility guarantee means obligatory or targeted minimum service standards for public transport – in terms of quality and availability.

Examples of a political mobility guarantee:
According to a guideline of the federal state of Baden-Wuerttemberg, « all places (built-up areas) in the conurbations are reliably connected at least every 15 minutes and in rural areas every 30 minutes at the usual service times ».

In Hamburg, the market share of public transport is to increase to 30 percent by 2030. To ensure that more people switch to public transport, the so-called Hamburg-Takt is linked to the project: By 2030, every person in Hamburg should be able to reach a public transport offer with optimal service and high quality within five minutes from morning to evening.

Dernier article

Planning mobility for rural areas: What about public transport in England, Wales and Scotland?

Planning mobility for rural areas: What about public transport in England, Wales and Scotland?

55 million German citizens living in suburban and rural areas do not have access to attractive public transport offerings. This was the result of our mobility analysis of public transport in Ger-many. But what about public transport in England, Wales and Scotland? Our transport planners investigated this question. Around 450,000 weekday trips from timetables of over 300,000 stops in England, Wales and Scotland were analysed. The result: in all three parts of the country (except London), less than 20 per cent of the population have access to attractive public transport.

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What is… a local public transport plan?   

What is… a local public transport plan?   

A local public transport plan is a planning instrument in which all performance and quality criteria for the operation of local public transport in an area are acquired. The local transport plan analyses the existing mobility offer and serves as a guideline for the future development of local mobility. 

What is … the difference between AST and ALT?

What is … the difference between AST and ALT?

The abbreviation AST in German means “Anruf-Sammel-Taxi”, in English “call-collective-taxi” and ALT means “Anruf-Linien-Taxi” – call-line-taxi. Both are demand-oriented special forms of public transport in urban, local or even regional traffic. With a small number of passengers, a large bus in regular service is uneconomical. That’s why there are the AST and ALT services – they are only in operation there is need and demand – « on-demand » in a manner of speaking.