COMPLIANCE & GOVERNANCE
Your trusted partner in public transport
For us, taking responsibility for the mobility of tomorrow means more than just error-free code.
True reliability in public transport requires partners whom public sector clients and transport operators can trust in their day-to-day collaboration. How we work, what standards we demand of our partners, and what integrity you can expect from us.
We are convinced that:
A sustainable transition in mobility requires transparent processes and fair cooperation. Through our Code of Conduct and clear compliance structures, we are committed to upholding the highest ethical standards, both for ourselves and our partners.
Whistleblowing System
Strengthening compliance – reporting with confidence. B-AWARE reporting portal
To uphold our high compliance standards and in accordance with the Whistleblower Protection Act (HinSchG), we use the Benteler Group’s established and independent reporting system, ‘B-AWARE’.
Employees, partners and third parties can report suspected misconduct confidentially and, if they wish, anonymously.
Code of Conduct for Business Partners
How we work together. What we expect from one another.
Anyone who works with ioki is responsible for ensuring fair terms, secure data and a sustainable supply chain. This code sets out what this means in practice.
Social Responsibility & ESG.
We expect our partners to respect human rights and ensure fair working conditions. We also expect them to actively contribute to environmental and climate protection.
Supply Chain & Compliance.
Our partners communicate the principles of this code to their supply chains and select suppliers based on the same standards.
Anti-Corruption & Competition.
ioki does not tolerate any form of corruption or unfair business practices. Our partners comply with all competition law requirements without exception.
Data protection and confidentiality.
All data generated during our collaboration is protected in accordance with the GDPR. Confidential information must not be disclosed to third parties.
Documents & Downloads
Everything you need to know about compliance and corporate governance at ioki.
Code of Conduct
Our Code of Conduct applies to all companies that provide supplies and services to ioki. You can find our Code of Conduct here. If you have any questions, please contact your contact person at ioki directly.
Supply Chain Due Diligence Act (LkSG)
On July 22, 2021, the German Federal Council passed the Supply Chain Due Diligence Act (LkSG). It obliges companies to systematically implement defined due diligence obligations in predefined human rights and environmental risk areas. Human rights and environmental risks in their own business area and among their direct suppliers should be prevented or at least minimized within this framework. These risks include, for example, child labor, forced labor, disregard for occupational safety standards, discrimination/unequal treatment of employees, or withholding of adequate wages.
ioki has established a complaint procedure. This is intended to give any person or group of persons the opportunity to submit relevant complaints or reports to ioki GmbH. This enables us to respond at an early stage to reports that indicate human rights or environmental risks within our own business activities or within our direct and indirect supply chains.
If you wish to submit a complaint or report, you can send an email to complaint-lksg@ioki.com.
Supplier Information
The billing address for ioki GmbH is:
ioki GmbH
An der Welle 3
60322 Frankfurt am Main, Germany
Our Payment terms are 3% discount within 21 days and 30 days net.
Please send your invoice as an XRechnung to e-invoicing@deutschebahn.com.
If you have been given a Purchasing order number, this must be stated on the invoice. If the purchase order is not stated or is not current, there will be delays in processing.
If you have any questions, please contact controlling@ioki.com.